Trifox is committed to our customers' satisfaction and success with
all Trifox products.
Trifox provides support for all current product versions. The previous version
of a product is supported for up to 2 years after the next version is
released. Fixes to previous versions may require an update to the current
We typically answer email questions within 24 hours
in all evaluation and customer situations. Send your questions to
email@example.com and be sure
to put any necessary files that illustrate your problem on our FTP
site at pub/tmp to help
us reproduce your case.
Before Writing ...
We have made all product documentation, as well as numerous
FAQs, troubleshooting documents, and release notes available from this
web site and our FTP site. Check out the
FAQs and Tech notes before you
send mail. The answer (and more interesting information) may already be there.
We do make engineers available for site visits (see the
training seminars, and special consulting projects. For more
information about these special services, email
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Updated 6 Sep 2011.